Hire a Sewer Company
Is your sewer line clogged? Of course, you’ll want to get that fixed right away! If you can’t fix it yourself, you can call a sewer service company. Is the problem outside your home, and do you want to hire a sewer service company? Always check with the municipality first. Is the problem inside your home? Then you don’t need to check with the municipality.
There are reputable sewer-cleaning companies that can effectively clear a clog. Unfortunately, there are also unscrupulous companies that send out unjustifiably high bills. Onthe website “Eerlijk riool ontstoppen,”you’ll find tips on how to recognize a reputable company. Below are the most important ones:
Clogs at Home: Fix Them Yourself
Is the clog inside your home—for example, in a toilet, shower, or bathtub? And are you unable to fix the problem yourself? If so, you can call a plumbing service. Do not call the city government about this: you must fix a clog inside your home yourself or have it fixed.
Clogged drain outside your home: call the city
Is the clog outside your home? And do you want to hire a sewer service company? If so, always call the municipality before hiring the sewer service company. You will not be reimbursed for the costs incurred by such a company—not even if the clog is on municipal property. You can read more about this onthe “Who Pays?” page.
Ask about the rates
If you call a sewer service company, ask about their rates. A reputable company will have a flat rate for the first half hour, including the call-out fee. Are you calling outside of normal business hours? Different rates often apply in that case. Be sure to ask about this.
Ready in half an hour
Most clogs can be cleared within the first half hour. If the technician needs more time, a good technician will discuss this with you before proceeding. Additional time is often billed in 15-minute increments (or less).
Extra work
Is additional work needed, such as a camera inspection or a repair? A reputable sewer service company will discuss this with you in advance and provide a quote.
No tool charges
A good sewer specialist carries the necessary tools, such as a high-pressure washer, a drain cleaning machine, and small tools. The company does not charge for the use of these machines.